WhatsApp-First Commerce OS

Sell, automate, and grow on WhatsApp with DoEcomm

Launch campaigns, respond from a shared inbox, create direct orders, manage customer records, and send invoices from one commerce workflow.

Made for brands that convert conversations into revenue

Trusted by fast-growing brands

Dowhile Clothing Dowhile Solutions

HOW DOECOMM WORKS

One workflow for campaigns,
conversations, and conversions

DoEcomm helps teams move from first message to repeat order without juggling disconnected tools. Launch campaigns, manage replies, and drive repeat purchases from one control center.

STEP 1

Launch targeted outreach

Create promotional broadcasts, cart reminders, and order nudges with templates that keep messaging fast and compliant.

STEP 2

Handle every reply in one inbox

Route chats to the right teammates, keep customer context visible, and reduce response delays during sales peaks and support surges.

STEP 3

Convert and retain customers

Share catalogs, payment links, and delivery updates in the same thread so customers can buy faster and come back more often.

INDUSTRIES

Solutions tailored for the industries we support

Explore how DoEcomm adapts to different business models across commerce, services, healthcare, finance, retail, and operational teams.

storefront

D2C Brands

Support digital-first consumer brands with campaigns, order updates, repeat purchase flows, and faster customer communication from one workspace.

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Wholesale & Distribution

Manage bulk orders, reseller communication, invoicing, payment follow-ups, and stock movement for wholesale operations with less manual work.

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Salons & Beauty Studios

Handle appointment reminders, offers, post-visit engagement, and repeat bookings for salons and beauty businesses more efficiently.

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Hospitals & Clinics

Coordinate patient communication, appointment reminders, care updates, and support workflows in a more organized and responsive way.

campaign

Marketing Agencies

Launch lead response journeys, campaign automations, and client-facing WhatsApp workflows from one unified control center.

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Financial Services

Improve advisory communication, client onboarding, reminders, and document sharing for finance-focused service teams.

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Fashion Retail

Support apparel stores with new arrivals, customer follow-up, order communication, and product coordination across kidswear, menswear, and more.

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Auto Consulting

Handle lead capture, consultations, quotation follow-up, and customer status updates for bike and car consulting businesses.

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Dental Practices

Simplify dental appointment communication, treatment follow-up, reminders, and patient support workflows with faster response loops.

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Jewellery Retailers

Deliver personalized selling journeys, appointment coordination, and high-value customer follow-up for jewellery stores and boutiques.

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Bakeries & Cake Shops

Track custom orders, confirmations, delivery updates, and repeat customer outreach for bakeries and specialty cake shops.

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Boutiques & Tailoring

Manage custom stitching requests, measurement follow-up, order updates, and repeat customer engagement for tailoring businesses.

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Apparel Warehousing

Coordinate stock visibility, movement updates, warehouse communication, and inventory-driven workflows for clothing storage operations.

WhatsApp Suite Highlights

One WhatsApp workspace for conversations, campaigns, automation, and templates

Bring your WhatsApp operations into one connected workspace designed for commerce teams that need faster execution, cleaner collaboration, and better visibility across support, marketing, and automation.

  • check_circle WhatsApp Inbox: Centralized inbox for all customer chats with real-time sync for text, images, documents, audio, and replies, plus faster team collaboration and quick customer context.
  • check_circle Campaigns: Launch promotional, reminder, abandoned-cart, and re-engagement campaigns with personalized messaging, rich media, links, and button-based outreach from one place.
  • check_circle Flow: Build automated WhatsApp journeys for lead capture, support, follow-ups, FAQs, onboarding, and guided customer interactions with less manual effort.
  • check_circle Template Library: Create, organize, preview, and reuse utility and marketing templates from a single searchable library with better consistency and faster execution.
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WhatsApp workspace showing customer conversation and commerce use case
chat
Instagram automation workflow showing comment to DM use case
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Automate Instagram

Automations built for engagement and conversion

Run comment-to-DM campaigns, auto-replies, and follow-up journeys from one workspace. Respond faster, send links or PDFs instantly, and manage conversations in a clean Instagram-style inbox.

  • check_circle Comment-to-DM automation with keyword or all-comment triggers
  • check_circle Public replies, instant DMs, follow-ups, links, and PDF sharing
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Order Automation
Unified order workspace
Live Status
Happy customer waiting for order
Delivery update sent
Customer confirmed availability for delivery.
Order #SH-2048
In Transit
Shopify sync
Direct order
Notes & tags
Fulfillment status
Customer notifications
Order confirmed
In transit
Out for delivery
Delivered
Fulfillment visibility
Teams and customers stay aligned on order progress
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Order Automation

Orders and notifications built for commerce teams

Manage Shopify orders and create your own direct orders inside the application from one unified workspace. Keep customers updated automatically at every stage with order confirmation, in transit, out for delivery, and delivered notifications, while your team handles fulfillment with better speed and visibility.

  • check_circle Manage Shopify orders and create direct orders inside the application
  • check_circle Automatic notifications for confirmation, in transit, out for delivery, and delivered
  • check_circle Notes, tags, and status updates kept in sync
  • check_circle Clear fulfillment tracking for teams and customers
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Invoice Management

Create and manage invoices without leaving your workflow

Generate invoices directly inside DoEcomm, keep billing details organized, and move from order to invoice faster. Give your team a clear process for retail and wholesale billing without switching between disconnected tools.

  • check_circle Create invoices directly from your order and customer workflow
  • check_circle Store GST, business details, and customer billing information in one place
  • check_circle Track invoice status clearly so teams know what is drafted, shared, and paid
  • check_circle Reduce manual billing work with a faster invoice creation flow for daily operations
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Invoice Workspace
Invoice overview
Fast Billing
receipt_long
Invoice INV-2048 created
Wholesale order converted to invoice with GST details.
Billing details
Ready to share
Customer name
Invoice number
GST / PAN
Due date
Invoice status
Draft prepared
Shared with customer
Payment pending
Marked as paid
Quick totals
Updated instantly
128
Invoices
34
Pending
94
Paid
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Customer Management
Unified customer workspace
Live Sync
Happy customer profile managed in DoEcomm
Customer profile enriched
Orders, tags, GST, and contact details are visible in one place.
Customer profile
Retail + Wholesale
Sales history
Order count
GST / PAN
Contact details
Smart segmentation
Wholesale High Value Repeat Buyer Mumbai
Customer insights
Updated today
248
Customers
1,284
Orders
94%
Data health
Quick search and filters
Search by name, phone, email, city, state, or tags
Wholesale business details
GST number
PAN details
Company name
Billing city
person_search
Customer Management

Customer Management

Unify retail and wholesale customer operations in a single workspace. Automatically create customer records from orders, organize contacts with smart tagging, and maintain complete profiles with sales history, contact details, and business information. Designed to reduce manual work while giving teams a clear view of every customer relationship.

  • check_circle Automatically create customer records when new orders are placed
  • check_circle Apply customer tags automatically for better segmentation and follow-up
  • check_circle Track total sales, order count, and customer purchase history
  • check_circle Import and export customers in bulk for faster onboarding and migration
  • check_circle Manage both retail and wholesale customer profiles in one module
  • check_circle Capture wholesale business details including GST, PAN, and company information
  • check_circle Maintain customer addresses, contact details, and profile information with ease
  • check_circle Search and filter customers instantly by name, phone, email, city, state, or tags
  • check_circle Keep customer data accurate with controlled edit workflows
  • check_circle Gain a complete view of customer activity directly from the customer record
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Inventory Flow
Restock automation dashboard
Low stock alerts
Purchase queue
Reorder support
Stock visibility
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Inventory Control

Inventory management made simple for daily operations

Monitor stock levels, get notified before items run out, and automate routine inventory tasks from one place. Help your team manage purchasing, restocking, and stock visibility faster with less manual work.

  • check_circle Alerts for low stock and out-of-stock products
  • check_circle Automated stock updates and reorder support
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SKU Coordination

Manage SKU sets and combinations with less manual work

Organize multiple SKUs into coordsets, track them more clearly, and reduce manual effort in handling grouped products. Help your team manage combinations, stock visibility, and set-based planning from one place.

  • check_circle Create and manage grouped SKU combinations easily
  • check_circle Improve stock tracking for bundled and coordinated products
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Coordset A
Top SKU
Bottom SKU
Accessory
Bundle tag
Set-based stock visibility
Synced
Available combinations 84%
Bundled stock health 72%
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Integrations that fit your existing stack

Connect DoEcomm with your storefront, shipping partners, and payment stack so your team can manage revenue conversations without switching between tools.

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Commerce Platforms

Sync catalogs, orders, and customer activity from Shopify and other storefront workflows.

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Delivery Updates

Keep customers informed with shipping and order-status notifications from your logistics partners.

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Payments

Share payment links and confirmation journeys through Razorpay, UPI, and your existing payment setup.

check_circleFree WhatsApp Business API check_circleFree Onboarding check_circleZero Setup Fee check_circleFree Instagram Automation Setup

Plans built for every stage of commerce growth

Choose a plan based on your order volume, messaging scale, invoice usage, team size, and Instagram automation needs.

Starter

₹499 /month

A clean starting plan for early-stage teams managing limited volume with essential messaging and billing support.

  • check Up to 100 orders / month
  • check 1,000 WhatsApp messages / month
  • check 1 team member
  • check Up to 10 products
  • check Basic analytics
  • check Up to 50 invoice creations
  • check Up to 1,000 Instagram automation messages
  • check Email support
Get Started
Featured

Growth

₹1999 /month

A stronger plan for scaling teams that need more orders, more messaging capacity, and broader catalog support.

  • check Up to 1,000 orders / month
  • check 10,000 WhatsApp messages / month
  • check 3 team members
  • check Up to 100 products
  • check Advanced analytics
  • check Up to 100 invoice creations
  • check Up to 10,000 Instagram automation messages
  • check Priority email support
Get Started

Scale

₹2999 /month

A plan for high-volume teams that need unrestricted commerce operations, exports, and dedicated support coverage.

  • check Unlimited orders
  • check Unlimited WhatsApp messages
  • check Up to 10 team members
  • check Unlimited products
  • check Full analytics & exports
  • check Unlimited invoice creations
  • check Unlimited Instagram automation messages
  • check Dedicated support manager
Get Started

Frequently Asked Questions

Who is DoEcomm built for?

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DoEcomm is designed for e-commerce teams that want to manage WhatsApp marketing, sales conversations, and support operations from one platform.

Can DoEcomm work with my existing storefront and payment setup?

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Yes. This page highlights integrations for storefront workflows, shipping notifications, and payment-link journeys so DoEcomm can fit into your current stack.

Why replace the pricing block with use cases?

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If pricing is still evolving, use-case sections communicate the product value more clearly than placeholder plans. A pricing section can be added back once the final packages are confirmed.