DoEcomm
The WATI alternative that also runs your store.
WATI is a good WhatsApp platform. But if you sell online, WhatsApp is only half the job: you still need a store, order management, inventory and GST invoices, and something to connect them all. DoEcomm gives you WhatsApp automation and the store it talks about in one plan, from ₹1,999 a month.
Quick answer: If you sell online, DoEcomm is a WATI alternative that adds your own store, order management, inventory and GST invoices to WhatsApp automation, from ₹1,999 a month with WhatsApp charges passed on at Meta's cost. WATI is the better fit if you only need a WhatsApp inbox and campaigns on top of a store you already run.
WATI vs DoEcomm for an online store.
WATI figures are from wati.io/pricing on 30 October 2026, shown as monthly prices billed quarterly. Check their site for current pricing.
| What you get | WATI | DoEcomm |
|---|---|---|
| Starting price | Growth: ₹2,699/month (billed quarterly) | Store + WhatsApp: ₹1,999/month, first month free |
| WhatsApp inbox, broadcasts and automations | Yes | Yes |
| Your own ecommerce website | No, connect Shopify or another platform | Included |
| Orders, inventory and GST invoices | No | Included |
| COD confirmation and abandoned cart recovery | Via a Shopify or other store integration | Built in |
| Instagram comment and DM automation | Check WATI's current plans | Commerce Suite (₹2,999/month) |
| Your own Android customer app | No | Commerce Suite |
| AI agents and CRM integrations | Yes, AI agents on every plan; HubSpot, Salesforce on higher plans | Flow builder for bookings, leads and support |
| Setup | Self-serve with support | Done for you in one week, team trained |
| WhatsApp message charges | Extra, per Meta template category | Extra, at Meta's rates (see India rates) |
Which one fits your business?
You sell products online in India.
- Your WhatsApp messages are mostly about orders: confirmations, COD, shipping, carts
- You want the store, inventory and GST invoices in the same place
- You'd like our team to set it up instead of building flows yourself
- You also want Instagram automation and your own app later
WhatsApp is your main channel, not a store.
- You run services, education, real estate or support rather than online orders
- You rely on AI agents and CRM integrations like HubSpot or Salesforce
- You send very high volumes and need enterprise API throughput
From WATI to DoEcomm in a week.
Keep WATI running until DoEcomm is ready. Nothing goes quiet for your customers.
- Check your numberWe check whether your WhatsApp Business API number can move to DoEcomm, or set up a new one.
- Rebuild your templatesOrder, COD, cart and campaign templates recreated in your brand voice and sent to Meta for approval.
- Launch store and automationsYour store, catalogue and automations go live together, and your team is trained.
Switching from WATI, answered.
What is the best WATI alternative for an ecommerce brand in India?
If you sell online in India, look for a platform that connects WhatsApp to your orders, not just your contacts. DoEcomm runs WhatsApp automation on top of your own store, inventory and GST invoices, so order updates, COD confirmation and cart recovery work without extra integrations, from ₹1,999 per month.
Is DoEcomm cheaper than WATI?
On 30 October 2026, WATI listed its Growth plan at ₹2,699 per month billed quarterly. DoEcomm's Store + WhatsApp plan is ₹1,999 per month and also includes your ecommerce website, orders, inventory and GST invoices. WhatsApp message charges from Meta are extra on both.
Can I move my WhatsApp number from WATI to DoEcomm?
We check during onboarding whether your current WhatsApp Business API number can move to DoEcomm, and help you through Meta's migration steps. If it can't, we set up your number fresh. Your order templates are recreated and submitted for approval as part of setup.
When is WATI the better choice?
WATI is a strong pick if you mainly need a WhatsApp inbox and campaigns for a business that doesn't sell through an online store, or if you need its AI agents and integrations with CRMs like HubSpot and Salesforce.
Does DoEcomm work with Shopify like WATI does?
Yes. You can connect a Shopify store for order updates and abandoned checkout recovery, or run your whole store on DoEcomm instead.
WhatsApp and your store, finally in one place.
Book a call, see your store mockup within a couple of hours, and go live within one week. First month free.